Ask us anything before you book
Parking, early check-in, a stay longer than a month, several apartments for a group — whatever it is, ask. A real person answers.
Already booked?
Reply to your confirmation email — it reaches the same team, and your booking details are already attached.
Staying a month or more?
Extended stays are priced separately from nightly rates. Send your dates through the form and we will come back with a figure.
Where we are
Santa Monica, California. Apartments in Santa Monica, West Hollywood, Los Angeles, Irvine and Santa Ana.
Do you charge a booking or service fee?
No. Booking here, there’s no guest service fee. The total you see at checkout is the nightly rate, the cleaning fee, and the local hotel tax set by the city. In Santa Monica, that tax doesn’t apply to stays of 30 nights or more.
What is the cancellation policy?
You get a full refund if you cancel within 24 hours of booking. After that, the booking is non-refundable. If your plans might change, ask us before you book.
What time are check-in and check-out?
Check-in is from 3pm or 4pm depending on the apartment, and check-out is 11am. Each apartment page shows its exact times. Need to arrive early or leave late? Ask and we’ll try to make it work.
How does check-in work?
Every apartment has self check-in, so you can arrive at any hour. Before your stay we send the address, step-by-step entry instructions and everything else you need.
Is parking included?
Most of our apartments come with free parking. A few don’t: some have paid parking in the building or nearby. Each apartment page says exactly what’s available, and the free parking filter shows only the ones that include it.
Do you offer discounts for longer stays?
Yes. Our apartments are discounted automatically for stays of a week or more, with a bigger discount for a month or more on most of them. Planning a month or longer? Send us your dates and we’ll come back with a price.
Can I bring a pet?
Sorry, we can’t accept pets in any of our apartments.
Is it safe to pay on this site?
Yes. Bookings and payments go through Hospitable’s secure checkout, the same system that manages our calendars. We never see or store your full card number.
I’ve already booked. How do I reach you?
Reply to your booking confirmation email. It reaches the same team, with your booking details already attached.